BetterHelp is one of the largest telemedicine platforms for online therapy that has up to early 2017 managed to serve over 1.5 million people who received help from over 2,500 licensed therapists that are part of BetterHelp’s network of medical professionals. BetterHelp has proven itself to be very effective in providing fast and direct support for people struggling with hardships, mental health conditions, and life’s challenges by being available for them anytime, anywhere.
BetterHelp is accessible both at home and on the go through smartphone, tablet or computer, and it supports delayed text messaging, text messaging in real time, live phone sessions, and video sessions.
A study by the Berkeley Well-Being Institute has confirmed that 98% of BetterHelp users have made significant progress in treating their conditions, 70% have shown reduced symptoms of depression, and 94% prefer telemedicine approach that BetterHelp employs over traditional in-person therapy.
To get matched with your counselor, users (who can join the service anonymously) will first be prompted to fill out an introductory questionnaire that will help the service to find the best match for them. Then users can message your counselor anytime through the browser or an app, or request a scheduling for phone or video sessions. At the requested time, counselors will call the user.
If you are not satisfied with the level of care, you have the ability to request a new counselor at any time.
BetterHelp also offers users a valuable ability to re-read all the messages counselor’s sent to them in previous sessions.
$150 to 250 per single session, depending on the type of condition or specialty of therapist
$35 to 70 per week subscription for unlimited access to your counselor
This online counseling platform employs only licensed, trained, experienced, and accredited mental health professionals, including psychologists (Ph.D. / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), and board licensed professional counselors (LPC).
Stress, Anxiety, Grief, Relationships, Parenting, Depression, Addictions, Eating, Sleeping, Trauma, Anger, Family conflicts, LGBT matters, Self-esteem issues and more
BetterHelp is not suited to handle more serious mental health issues such as to serve minors, users who have thoughts of hurting oneself or others, users who are in urgent crisis or emergency situation, users diagnosed with severe mental illnesses, and more.
BetterHelp is fully committed to preserving the privacy of their members by following all the latest HIPAA regulations. This includes complete encryption of all their profile data, recordings of text chat sessions, notes from therapists and counselors, and of course full protection of live streams of communications such as voice and video chat.
iOS, Android and computer browser
BetterHelp is available only in the US