Vocera wins DoD contract to provide Army medical facilities with their mobile clinical communication solutions

The United States Department of Defense has elected healthcare communication company  Vocera Communications to be the provider of the clinical communication systems in the twenty-three Army’s Medical Command facilities around the world.

 

Vocera Communications is based in San Jose, California, and this $14 million contract represent the largest contract they ever won. It will enable them to equip Army care team members with the solutions for wireless and hands-free clinical communications. Vocera has so far developed over 120 clinical systems that include services such as management of electronic health records, nurse call systems, physiologic monitors, ventilators and real-time location systems. These systems enable mobile workers to quickly connect with the patient’s data, other healthcare workers, information and systems they need.

 

“Vocera is proud to be the standard for wireless hospital communication for the U.S. Army Medical Command worldwide,”

said Brent Lang, CEO and president of Vocera.

“In mission-critical environments such as hospitals, it’s vital for mobile workers to have reliable technology that connects them instantly with the right person or information at the right time to deliver high-quality care and ensure patient safety and satisfaction.”

 

The road to this $14 million deal for Vocera started in 2015 when the DOD gave this company an Authority of Operate certification, which was based on the compliance with all the security risk and management requirements that were required by this federal agency. The contract was eventually awarded after Army concluded their research on the use of Vocera hands-free technology which was conducted at the Evans Army Community Hospital in Colorado. Army health care workers there used the Vocera system, and the hospital saw the immediate overall improvement in operational efficiency, such as:

 

  • 50 percent decrease in the number of patients who left without being seen by a medical professional
  • 75 percent increase in nurse response speed in the family ward
  • 81 percent reduction in patient falls
  • New efficiencies Nurses in primary care and specialty clinics gained an extra hour and a half per day of free time
  • Physicians also gained extra 40 minutes per day trough saved time

 

Vocera is a long time player in the clinical communication field, being part of several large partnerships and collaborations with large medical companies, as well as being able to acquire several competitors. They partnered with Motorola in 2009 in the project that resulted in the creation of hospital-specific smartphone, a device that was quickly after integrated with the solutions offered by Epocrates and AirStrip. They managed to acquire Toronto-based company Wallace Wireless that develops text-messaging solutions, and in 2014 they also acquired medical alarm service company mVisum. More recently, they acquired clinical communications company Extension Healthcare for $55 million in an all-cash transaction.

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